Service Technician

Location

Dallas, Texas

Salary

$0.03k/year - $0.045k/year

Apply now

Job Title: Fire Alarm Service Technician

Location: Multiple Locations / Based on Branch Assignment

Compensation: $30-$45/hr

Benefits:

Health insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability
Long-term disability
Generous paid time off
401(k) with generous company match and immediate vesting
Paid training and continuing education opportunities
Career advancement opportunities

Company Overview:

Tiello is partnered with a national leader in fire protection and life safety services, specializing in the installation, maintenance, inspection, and repair of fire alarm systems across commercial, industrial, healthcare, and educational environments. This organization is committed to safety, professionalism, and providing employees with long-term career growth opportunities in a dynamic and supportive work environment.

Role Summary:

The Fire Alarm Service Technician is responsible for the installation, inspection, testing, maintenance, and repair of fire alarm systems while ensuring compliance with applicable codes, standards, and customer requirements. This role requires strong troubleshooting ability, technical expertise, and the ability to work independently or alongside project teams to deliver high-quality life safety solutions. The ideal candidate is detail-oriented, customer-focused, and committed to maintaining the highest standards of safety and performance.

Project Type:

Commercial fire alarm systems
Industrial fire alarm systems
Healthcare facility life safety systems
Educational institution fire alarm systems
Inspection, service, maintenance, and repair projects

Job Responsibilities:

Install, inspect, test, maintain, and repair fire alarm systems in accordance with NFPA standards and local code requirements
Diagnose system malfunctions, identify deficiencies, and recommend repairs or upgrades
Perform preventive maintenance and scheduled inspections to ensure operational reliability
Troubleshoot fire alarm control panels, devices, circuits, and associated components
Complete detailed service reports and maintain accurate documentation of all work performed
Coordinate effectively with customers, project managers, inspectors, and internal team members
Maintain compliance with all company safety policies and procedures
Stay current on fire alarm technologies, code changes, and industry best practices
Support customer satisfaction by delivering professional service and technical expertise
Ensure all systems function properly and meet applicable life safety standards

Qualifications/Requirements:

High school diploma or GED required
Relevant technical or vocational training preferred
Minimum 2 years of experience servicing fire alarm systems
Valid state fire alarm technician license or ability to obtain within a reasonable timeframe
Strong knowledge of fire alarm systems, devices, and NFPA standards
Excellent troubleshooting and problem-solving skills
Strong attention to detail and documentation accuracy
Good communication and customer service skills
Ability to work independently and collaboratively with a team
Physically capable of working at heights, lifting equipment, and performing manual field tasks safely

Preferred Qualifications:

Technical certifications in fire alarm systems

NICET Certification or manufacturer certifications

Experience across multiple commercial fire alarm platforms

Knowledge of local AHJ and code compliance processes

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color,

Apply now

BACK TO OPENINGS

Mark Best

mark@tiello.com

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