Service Technician
Job Title: Fire Alarm Service Technician
Location: Multiple Locations / Based on Branch Assignment
Compensation: $30-$45/hr
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Generous paid time off
- 401(k) with generous company match and immediate vesting
- Paid training and continuing education opportunities
- Career advancement opportunities
Company Overview:
Tiello is partnered with a national leader in fire protection and life safety services, specializing in the installation, maintenance, inspection, and repair of fire alarm systems across commercial, industrial, healthcare, and educational environments. This organization is committed to safety, professionalism, and providing employees with long-term career growth opportunities in a dynamic and supportive work environment.
Role Summary:
The Fire Alarm Service Technician is responsible for the installation, inspection, testing, maintenance, and repair of fire alarm systems while ensuring compliance with applicable codes, standards, and customer requirements. This role requires strong troubleshooting ability, technical expertise, and the ability to work independently or alongside project teams to deliver high-quality life safety solutions. The ideal candidate is detail-oriented, customer-focused, and committed to maintaining the highest standards of safety and performance.
Project Type:
- Commercial fire alarm systems
- Industrial fire alarm systems
- Healthcare facility life safety systems
- Educational institution fire alarm systems
- Inspection, service, maintenance, and repair projects
Job Responsibilities:
- Install, inspect, test, maintain, and repair fire alarm systems in accordance with NFPA standards and local code requirements
- Diagnose system malfunctions, identify deficiencies, and recommend repairs or upgrades
- Perform preventive maintenance and scheduled inspections to ensure operational reliability
- Troubleshoot fire alarm control panels, devices, circuits, and associated components
- Complete detailed service reports and maintain accurate documentation of all work performed
- Coordinate effectively with customers, project managers, inspectors, and internal team members
- Maintain compliance with all company safety policies and procedures
- Stay current on fire alarm technologies, code changes, and industry best practices
- Support customer satisfaction by delivering professional service and technical expertise
- Ensure all systems function properly and meet applicable life safety standards
Qualifications/Requirements:
- High school diploma or GED required
- Relevant technical or vocational training preferred
- Minimum 2 years of experience servicing fire alarm systems
- Valid state fire alarm technician license or ability to obtain within a reasonable timeframe
- Strong knowledge of fire alarm systems, devices, and NFPA standards
- Excellent troubleshooting and problem-solving skills
- Strong attention to detail and documentation accuracy
- Good communication and customer service skills
- Ability to work independently and collaboratively with a team
- Physically capable of working at heights, lifting equipment, and performing manual field tasks safely
Preferred Qualifications:
Technical certifications in fire alarm systems
NICET Certification or manufacturer certifications
Experience across multiple commercial fire alarm platforms
Knowledge of local AHJ and code compliance processes
Tiello LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color,
INDLP
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Mark Best
mark@tiello.comLatest Openings
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