Field Service Controls Technician (Mission Critical)
Title: Field Service Controls Technician (Mission Critical)
Location: South Bend, IN
Compensation: $40-$50/hr
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Tiello is partnered with an Electrical Contractor who is looking for a Field Service Controls Technician is responsible for providing preventative maintenance, repair services, and commissioning support on Critical Infrastructure Electrical and Mechanical Building Monitoring systems. The Controls Field Service Technician is required to have a basic understanding of mechanical and electrical systems and components, as well as a fundamental understanding of the tools and processes required to complete Controls System maintenance and repair activities.
What You’ll Be Doing
- Deliver expert technical service and support to customers, including engineering assistance, network topology planning, and system controls design functionality.
- Collaborate with project engineers, system engineers, and end-users to develop cost-effective SCADA control solutions tailored to specific system requirements.
- Partner with internal stakeholders to understand system needs and ensure correct IP infrastructure, point lists, critical alarms, and scaling set points are integrated as designed.
- Support field deployment on construction sites, assisting with Building Automation System (BAS) installations, system validation, PLC code development and deployment, and integration of BMS and EPMS systems (e.g., chiller plant alarming, valve/fan control feedback).
- Validate EPMS sequences of operation and alarm point functionality.
- Provide commissioning support, including system testing and point-to-point verification throughout various phases of project completion.
- Enforce QA/QC procedures to ensure consistent quality standards across all projects.
What You’ll Need to Succeed
- Associate degree in engineering technology or related discipline, or 1–3 years of hands-on experience in electrical systems, engineering, construction, or critical facilities operations. Equivalent military experience welcomed.
- Basic proficiency with electrical testing tools such as multimeters and signal generators.
- Ability to read and interpret electrical/mechanical schematics, control diagrams, MOPs, and construction drawings. Understanding of electrical theory, chiller control circuits, and automation systems.
- Strong communication, collaboration, and problem-solving skills in fast-paced or high-demand environments.
- 3–5 years of field service experience in industrial instrumentation and control systems, including point-to-point validation.
- Hands-on experience with one or more of the following software/platforms is preferred:
- Rockwell FactoryTalk
- Tridium
- Schneider Electric (PowerLogic/StruxureWare)
- Siemens Apogee
- Inductive Automation Ignition
- Eaton Networks
- JACE Controllers
- Modbus RTU/TCP
- BACnet
- Niagara Framework
- Prior experience in mission-critical environments (e.g., data centers, hospitals, or utilities) is highly desirable.
- Proficiency in Windows environments with strong computer literacy.
- Knowledge of SCADA, BMS, EPMS, PLC, and low-voltage control systems.
- Understanding of HMI and SCADA system integration concepts.
- Familiarity with PLCs, DDC systems, contactors, relays, drives, and other electrical/mechanical control components.
- Experience in industrial automation programming and building system databases is a plus.
Physical Requirements
- Must be able to lift 20–30 pounds unassisted from various heights (knee to shoulder).
- Ability to remain in a stationary position for extended periods, including long durations at a desk or computer.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
What You’ll Love About Working With Us
- We recognize our people as our greatest asset and support their growth, development, and well-being—both on and off the job.
- Comprehensive benefits including medical, dental, vision, and 401(k) with company match.
- Accredited on-the-job training and upskilling opportunities across the organization.
- A culture of promoting from within, offering a fast-paced, startup-like environment with room for rapid advancement.
- Flexible vacation time and parental leave.
- Perks and programs to support mental, physical, and financial wellness.
Applicants must be authorized to work in the U.S. Tiello LLC is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
INDLP
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