Service Sales Manager (Commercial Roofing)

Job Title: Service Sales Manager – Commercial Roofing

Location: Charlotte, NC or Charleston, SC

Salary: $75k- $125k + Bonuses

Benefits:

• Medical, dental, vision insurance
• 401(k) with company match
• Paid time off and holidays
• Training, certification, and advancement opportunities
• Per Diem for travel

Tiello is representing a leading Commercial Roofing Contractor in the Carolinas that specializes in service, repair, and maintenance work for manufacturing, healthcare, retail, and institutional clients. We are actively hiring a Service Sales Manager in Charlotte, NC to help grow their repair division and build strong relationships in the region.

About the Role

This is a relationship-driven sales position focused on building a book of business within the commercial repair and maintenance market. You’ll work closely with building owners, facility managers, and property groups to assess roof conditions and offer solutions that protect and extend the life of their assets. This is not a churn-and-burn sales role — it’s a long-term business development opportunity with strong operational support behind you.

Responsibilities

• Develop, manage, and grow a customer base focused on commercial roof service and repair
• Conduct roof inspections, gather field data, and collaborate with estimators to deliver accurate repair proposals
• Prospect and generate new leads through cold calling, referrals, networking, and on-site visits
• Maintain consistent communication with clients throughout the sales cycle
• Track all sales activity in Salesforce CRM
• Participate in trade shows, expos, and industry events to grow brand awareness and market presence
• Support project handoff by providing field and operations teams with detailed information for successful execution
• Assist with collections and account management as needed
• Stay informed on market trends and product updates through ongoing training and manufacturer events

Qualifications

• Minimum 1 year of sales experience (construction, roofing, or facilities management preferred)
• Valid driver’s license required
• Strong interpersonal and communication skills
• Self-starter with the ability to manage your time and pipeline independently
• Comfortable working at heights and performing roof assessments
• Ability to lift 50 lbs, climb ladders, and conduct roof inspections in various weather conditions

Compensation & Benefits

• Competitive base salary + uncapped commission
• Weekly pay structure
• Medical, dental, and vision insurance
• 401(k) with company match (100% up to 3%, 50% up to 5%)
• Paid Time Off and 7 Paid Holidays
• Company vehicle or allowance
• Intensive onboarding and safety training program
• Strong internal team support and work-life balance culture

Tiello is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.