Central Station Operations Manager

Title: Central Station Dealer Services Specialist

Location: Detroit, MI

Compensation: $75,000.00-$100,000.00 (DOE)

Benefits:

• Health Insurance
• Vision & Dental, employee paid
• Short & Long Term Disability
• and more..

Tiello has partnered with an established fire alarm/security integration contractor dedicated to delivering high-quality solutions and are seeking an experienced Central Station Dealer Services Specialist to support their continued growth and company success.

Duties/Responsibilities:

The Dealer Services Specialist`s primary responsibility is leadership towards goals and objectives. Duties will include the following

• Qualified candidates must be highly organized and able to manage multiple priorities and projects at once.
• Lead generation and business development
• Must possess excellent interpersonal communication skills with employees and clients.
• Requires demonstrable knowledge of call center management, operations and quality processes.
• Successful record of maximizing staff performance, developing others and leading a diverse team to achieve defined objectives and goals.
• Must have a solid technical knowledge base with a strong desire to become familiar with and competent in dealing with new hardware/software applications unique to the Call Center / Access Control and Monitoring industry.

Required Skills/Abilities:

• At least 5 years of central station management experience

• At least 10 years of fire alarm and security experience

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document.